Team Building Portal

Companies in the airline sector or hospitality sector are in constant direct contact with their customers. It is necassary in order for them to do their jobs. However, customer focus does not translate into actions and appropriate behaviour among these…

Whether it’s on the battle ground or within the corporate ground, the teams that are on the frontline, have a major role to play in generating results. On the battle ground, the Generals decide the battle strategy, but it is…

The following examples compare and contrast different ways of framing goals and portray how the use of performance orientation in goal-setting could be a far superior way to stimulate and motivate the team performance. Sales Team in a Soft Drink…

Goal clarity is critical for teams to proceed on their common mission, but cut and dried goals that provide task direction but no challenge or performance criteria normally will not produce the desired results. Goals are a major factor in…

Once a new team is created and briefed on a task, it is bound to face a certain amount of teething problems before the team finally gets its momentum going. The following pointers serve as a guideline for teams that…

Process is the way a task is performed. All organisations big or small in any business sector want their operation to run smoothly and be free of operational glitches, errors and problems. Therefore process improvement and change involves finding the…

Most organisations today use teams in some form or another and are realising that getting the best is no easy game. Managers are constantly attempting to crack the team management puzzle. There are various theories and models proposed by authors…

When managers or team leaders talk about team performance, one process that is considered synonymous is team building. Team building is often seen as the solution to everything that affects a team. There is a tendency to think ‘Team performance…

A closer look at the 9 roles shows the distinctive strengths that individuals display in team situations. This affords a good framework for aligning team roles to individuals with the right strengths. As we all know, the right team mix…

Dr. Meredith Belbin is well known for his team roles concept. The team roles identified by Belbin are based on certain patterns of behaviour that people exhibit within teams. These patterns of behaviour can potentially have an impact on the…